A global innovator in horticultural automation
With a strong market presence, Hoogendoorns expertise and ambition have led to unrivalled success in every continent across the globe. They have an increasingly diverse user base composed of people with extensive knowledge or even specialized roles who use the UI & tools in advanced greenhouses, and other less high-tech greenhouses which might have one person with a greater workload but is less tech-savvy.
Maintaining client loyalty
Hoogendoorn needed to overhaul the UI of its IIVO process computer which plays a vital role in the company’s success. A balance had to be struck to ensure established users remained happy with the new UI while updating the functionality and user journey to cater for everyone.
Working in harmony
With a wealth of user and market insights gathered, we workshopped the ideas with Hoogendoorn over a number of sessions. Remodelling the existing iSii system turned out to be too complex. It was worth starting from scratch and building completely new back-end with improved functionality and components, as well as a new visual style for the new IIVO system.
Working in agile way between design and development meant that any obstacles were dealt with swiftly and adjustments could be made while the project came to life.
We tackled the new design requirements in a series of workshops, exploring opportunities until we developed a style that had a stronger and more modern visual identity. We still maintained elements from the historic typography and color palette to promote brand recognition and recall.
Design in the heart
As a business with technology at its core, Hoogendoorn had historically prioritised development over design. The success of this project, coupled with their ongoing need to diversify usability, has encouraged them to think more like designers. As a result, we also helped them set up their own UX team.
The designs we produced for the interface have been well-received by Hoogendoorn’s customers, and the accompanying digital style guide will support Hoogendoorn’s teams as their products evolve.
“Our journey began with a simple idea: let’s truly understand what a plant needs, and build a system to accommodate that. From this idea Hike One has taken us into the world of User Experience.”
IIVO Product Owner
Looking to the future
Hoogendoorn looks to further improve the Data Driven Growing concept, which utilises powerful algorithms and real-time insights allowing growers to make the best decisions for their crops. Parallel to that, they are running an innovation track that is focussed on automation. The goal for this is to build more and more knowledge into the system which will allow Hoogendoorn to ease up the day-to-day operations of the greenhouse.