Webinar 4 maart: Customer Journeys; van artefact naar actie

Webinar: Tuesday, March 4 (1 - 2pm)

You know how to conduct research but often end up with the results in a report or perhaps even a customer journey. And even though the customer journey might be a living document, how do you actually organize your stakeholders in such a way the product team can focus on the right opportunities?

During this webinar our Strategist Oscar Jonker will guide you through:

• Conducting research to map your customer journey.
• Presenting research findings and collaborating with stakeholders.
• Running an insights workshop/opportunity workshop: identifying opportunities to improve the product.
• Testing actionable solutions.
• Connecting customer journeys to the product roadmap.
• Q&A

Don’t miss out—sign up now!

Can’t attend the live session? Register now to receive the recording after the event.