Heuristic evaluation
A structured approach based on a fixed set of heuristics or design principles to identify the most important hurdles of your product.
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Your product stands for quality. Ease of use. Innovation. Elegance. Speed. But sometimes, despite best intentions, product teams forget what this means for them. They get caught up in delivery, and their tunnel vision leads to a neglect of following guidelines or industry standards.
To help product teams get up to speed or decide on a focus, consider a heuristic evaluation. This is a thorough yet relatively quick and cheap way to have (a part of) your product(s) evaluated:
1. Together with you, we decide what product will be evaluated and which heuristics we will base our evaluation on.
2. We evaluate the relevant parts of the product against the chosen set of heuristics.
3. We deliver a detailed overview of bottlenecks and highlights, a conclusion on overall quality, and an actionable plan for improvement.
4. We present the results of the evaluation to your team and/or stakeholders for maximum impact.
The heuristics approach is proven and structured – but also less flexible than a usability review.
If you’re struggling to find best practices for your digital product’s usability, accessibility, functionality, design and performance, consider starting with a proven fixed set of heuristics such as the 10 Usability Heuristics for User Interface Design.
Read more about how to conduct a heuristic evaluation in our UX Playbook.
Leave your details and we'll schedule a (remote) consultation to discuss scope and approach, so that we can send you a custom quote.
We are all blind to our own flaws. That's why we asked Hike One – as an experienced external party – to challenge us.
Hike One ondersteunt organisaties bij het ontwerpen en verbeteren van hun digitale producten. We werken voornamelijk voor corporates, MKB en overheidsinstanties. Hike One is in 2023 door klanten uitgeroepen tot het beste UX-ontwerpbureau van Nederland in Emerce 100. Hike One werkt onder meer voor ASML, Heineken, Liberty Global, Gemeente Amsterdam, Marktplaats, Ministerie van Economische Zaken, Philips, Rabobank, Rituals en Signify.
Hike One helpt product teams en designafdelingen bij het werken volgens de laatste best practices. We bieden coaching en ondersteuning, en bovendien de tijdelijke inhuur van design experts. Neem gerust contact op, als je niet direct vindt wat je zoekt.
