Your product stands for quality. Ease of use. Innovation. Elegance. Speed. But sometimes, despite best intentions, product teams forget what this means for them. They get caught up in delivery, and their tunnel vision leads to a neglect of following guidelines. 

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Activities and outcomes

To help product teams get up to speed or decide on a focus, consider a usability review. This is a thorough yet relatively quick and cheap way to have (a part of) your product(s) evaluated:

1. Together with you, we decide what product will be evaluated and which topics we will base our review on. 

2. While performing the main user tasks, we check the product on topics like usability, accessibility, consistency, attractiveness and brand experience, in order to identify pain points of the product. 

3. We deliver a detailed overview of bottlenecks and highlights, a conclusion on overall quality, and an actionable plan for improvement. 

4. We present the results of the review to your team and/or stakeholders for maximum impact. 

The usability review can be tailored exactly to your needs – it’s less rigid than a heuristic evaluation.