Usability review
Identify your product’s pain points by performing the main user tasks and checking topics like usability, accessibility, consistency, attractiveness and brand experience.
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Your product stands for quality. Ease of use. Innovation. Elegance. Speed. But sometimes, despite best intentions, product teams forget what this means for them. They get caught up in delivery, and their tunnel vision leads to a neglect of following guidelines.
To help product teams get up to speed or decide on a focus, consider a usability review. This is a thorough yet relatively quick and cheap way to have (a part of) your product(s) evaluated:
1. Together with you, we decide what product will be evaluated and which topics we will base our review on.
2. While performing the main user tasks, we check the product on topics like usability, accessibility, consistency, attractiveness and brand experience, in order to identify pain points of the product.
3. We deliver a detailed overview of bottlenecks and highlights, a conclusion on overall quality, and an actionable plan for improvement.
4. We present the results of the review to your team and/or stakeholders for maximum impact.
The usability review can be tailored exactly to your needs – it’s less rigid than a heuristic evaluation.
If you’re struggling to find best practices for your digital product’s usability, consider starting with a proven set of design principles such as the UX honeycomb.
Read more about how to conduct a usability review in our UX Playbook.
Leave your details and we'll schedule a (remote) consultation to discuss scope and approach, so that we can send you a custom quote.
We are all blind to our own flaws. That's why we asked Hike One – as an experienced external party – to challenge us.
Hike One ondersteunt organisaties bij het ontwerpen en verbeteren van hun digitale producten. We werken voornamelijk voor corporates, MKB en overheidsinstanties. Hike One is in 2023 door klanten uitgeroepen tot het beste UX-ontwerpbureau van Nederland in Emerce 100. Hike One werkt onder meer voor ASML, Heineken, Liberty Global, Gemeente Amsterdam, Marktplaats, Ministerie van Economische Zaken, Philips, Rabobank, Rituals en Signify.
Hike One helpt product teams en designafdelingen bij het werken volgens de laatste best practices. We bieden coaching en ondersteuning, en bovendien de tijdelijke inhuur van design experts. Neem gerust contact op, als je niet direct vindt wat je zoekt.
