Let's work together

Interim Scrum Master

We help you effectively apply Scrum theory and practice – within your Scrum team and across the organisation. We focus on facilitating and supporting, removing impediments and motivating towards self-management.

An Agile mindset

In your organisation, who is accountable for the Scrum Teams’ effectiveness? Who is accountable for establishing Scrum in the first place? Who helps everyone understand Scrum theory and practice, both within the Scrum Team and in the rest of the organisation?

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Understand the principles

We are definitely not the Scrum police. For us, it’s not about mindlessly following the framework. It’s about understanding its principles. Our Scrum Masters help you adopt an Agile mindset.

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Activities and outcomes

We can coach your teams in:

Self-management and cross-functionality
Focusing on creating high-value Increments that meet the Definition of Done
Helping remove impediments
Ensuring that all Scrum events take place and are positive, productive, and kept within the timebox

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We can coach your Product Owners in:

Effective Product Goal definition and Product Backlog management
Explaining the need for clear and concise Product Backlog items
Establishing empirical product planning for a complex environment
Stakeholder collaboration

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We can coach your organisation in:

Scrum adoption and implementation
Understanding the empirical approach for complex work
Removing barriers between stakeholders and Scrum Teams

Get started today

Would you like a quote?

The right approach depends on where you are now and where you want to go. Leave your details, and we'll schedule a (remote) consultation to figure out what you need.

From absent to incidental

From incidental to structural

From structural to integral

Characteristics

User research is incidental and ad hoc.
Fragmented and outdated user journey maps.

Insights are not findable or accessible for every team.

No set of fixed methods.

Initiating fixed working methods.

Systematic.

The user journey becomes the starting point for the workflow.

Central storage of insights. Rights and access are managed.

Continuous user research, testing and implementation of improvements.

The same, interchangeable methods for collecting user data throughout the organization.

It is clear who can (and must) make the decisions.

Every product team - in all relevant chapters and departments - has the same way of working.

Hike One helpt

We start with a short audit.

We help you realize your first successes.

We give you the tools to work based on user data. We collect input from your target group.

Depending on where you are, Hike One can take responsibility while we take care of the implementation together.

We help with creating structure, defining roles and selecting the right tools.

We help to coach your (new) experts in-house.

We ensure that you can deliver consistently high quality with less effort.

Together we continuously map and manage the user journey, with responsibility increasingly shifting to your own team members.

We help you get the entire organization working based on user journeys.

We spread the gospel across all silos and we help coach the coaches.

If necessary, we help develop the business case and present it at C-level.

About Hike One

Hike One supports organizations in designing and improving their digital products. We mainly work for corporates, SMEs, and government agencies. In 2023, Hike One was named the best UX design agency in the Netherlands by Emerce 100 based on customer feedback. Hike One's clients include ASML, Heineken, Liberty Global, Municipality of Amsterdam, Marktplaats, Ministry of Economic Affairs, Philips, Rabobank, Rituals, and Signify.