Let's work together

Interim UX researcher

We set up and execute research and tests, analyse data, develop personas, and share insights.

We’ll figure it out

If you’re looking for a UX researcher to temporarily join your team, we’re happy to help! Our medior and senior UX researchers all advocate for the end user without losing sight of the business goals.

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In a nutshell

We set up and execute research and tests, analyse data, prepare input for design, and share insights. Let us know what you need and we will find the best match.

Activities

User research setup‍
Designing and conducting qualitative and quantitative studies, such as interviews, questionnaires and user testing, to gather data about user behaviour and preferences.‍
Data analysis
Collecting, clustering and analysing data to find insights that inform the design process.‍
Persona and user scenario development
Creating compelling personas and scenarios that describe the different types of users and their interactions with the product.‍
Usability testing
Conducting tests with users, to learn how they interact with a (prototype of a) product and identify areas for improvement.‍
Knowledge transfer
Sharing insights and recommendations with the organisation through reports and presentations.‍

Collaboration and communication Working closely with product managers, designers, developers, marketeers and others, to create a product that is of value to everyone.

Would you like a quote?

The right approach depends on where you are now and where you want to go. Leave your details, and we'll schedule a (remote) consultation to figure out what you need.

From absent to incidental

From incidental to structural

From structural to integral

Characteristics

User research is incidental and ad hoc.
Fragmented and outdated user journey maps.

Insights are not findable or accessible for every team.

No set of fixed methods.

Initiating fixed working methods.

Systematic.

The user journey becomes the starting point for the workflow.

Central storage of insights. Rights and access are managed.

Continuous user research, testing and implementation of improvements.

The same, interchangeable methods for collecting user data throughout the organization.

It is clear who can (and must) make the decisions.

Every product team - in all relevant chapters and departments - has the same way of working.

Hike One helpt

We start with a short audit.

We help you realize your first successes.

We give you the tools to work based on user data. We collect input from your target group.

Depending on where you are, Hike One can take responsibility while we take care of the implementation together.

We help with creating structure, defining roles and selecting the right tools.

We help to coach your (new) experts in-house.

We ensure that you can deliver consistently high quality with less effort.

Together we continuously map and manage the user journey, with responsibility increasingly shifting to your own team members.

We help you get the entire organization working based on user journeys.

We spread the gospel across all silos and we help coach the coaches.

If necessary, we help develop the business case and present it at C-level.

I had a blast working with Hike One. Professionally, but also on a personal level. They are very competent, enthusiastic, critical and sympathetic. I would recommend them to other colleagues and other companies. Many thanks!

Lotte Lummen, Project Manager SMB at Marktplaats

About Hike One

Hike One supports organizations in designing and improving their digital products. We mainly work for corporates, SMEs, and government agencies. In 2023, Hike One was named the best UX design agency in the Netherlands by Emerce 100 based on customer feedback. Hike One's clients include ASML, Heineken, Liberty Global, Municipality of Amsterdam, Marktplaats, Ministry of Economic Affairs, Philips, Rabobank, Rituals, and Signify.