Expert Review

How well do your digital products - apps or websites - still follow the guidelines? Annoying. Because there are more and more to take into account. And what are the best practices for usability, accessibility, functionality, design and performance? This is where an expert's eye provides value. An expert review is a quick and cheap way to improve your services. Hike One helps.

Why an expert review?

An expert review, by an experienced UX expert from Hike One, is a test against the guidelines and best practices for user-friendliness, accessibility, functionality, design and performance.
It is a relatively quick and cheap way to improve the quality of one or more of your digital services.
It can identify bottlenecks and areas for improvement that may not even be noticed by users.
It provides a detailed report with findings and recommendations.

Would you like a quote?

Leave your details and we will schedule a telephone consultation to gain insight into the scope and best approach. This way we can make a specific estimate for you.

From absent to incidental

From incidental to structural

From structural to integral

Characteristics

User research is incidental and ad hoc.
Fragmented and outdated user journey maps.

Insights are not findable or accessible for every team.

No set of fixed methods.

Initiating fixed working methods.

Systematic.

The user journey becomes the starting point for the workflow.

Central storage of insights. Rights and access are managed.

Continuous user research, testing and implementation of improvements.

The same, interchangeable methods for collecting user data throughout the organization.

It is clear who can (and must) make the decisions.

Every product team - in all relevant chapters and departments - has the same way of working.

Hike One helpt

We start with a short audit.

We help you realize your first successes.

We give you the tools to work based on user data. We collect input from your target group.

Depending on where you are, Hike One can take responsibility while we take care of the implementation together.

We help with creating structure, defining roles and selecting the right tools.

We help to coach your (new) experts in-house.

We ensure that you can deliver consistently high quality with less effort.

Together we continuously map and manage the user journey, with responsibility increasingly shifting to your own team members.

We help you get the entire organization working based on user journeys.

We spread the gospel across all silos and we help coach the coaches.

If necessary, we help develop the business case and present it at C-level.

About Hike One

Hike One supports organizations in designing and improving their digital products. We mainly work for corporates, SMEs, and government agencies. In 2023, Hike One was named the best UX design agency in the Netherlands by Emerce 100 based on customer feedback. Hike One's clients include ASML, Heineken, Liberty Global, Municipality of Amsterdam, Marktplaats, Ministry of Economic Affairs, Philips, Rabobank, Rituals, and Signify.