Accessibility Assessment

Accessibility is important for everyone. And even more important for people with an impairment. If you provide services that are accessible to everyone, it might also lead to more users, a better user experience and a better reputation. It is an ongoing process. Hike One can help you with an accessibility assessment. One-off, or continuous.

Typical bottlenecks

No organisation consciously chooses not to be accessible to people with an impairment. However, it might prove difficult to achieve.

Bottlenecks that we often encounter in practice are:

  • Insufficient knowledge.
  • No continuity. Your products are constantly changing. Browsers and devices are constantly changing. Accessibility is not a one-time project.
  • The use of external suppliers for components, such as a chat widget, that are inaccessible.
  • Stopping after reaching WCAG (Web Content Accessibility Guidelines) compliance.

Hike One is experienced when it comes to accessibility and user-friendliness for everyone. We are happy to help improve the accessibility of your services and products.

Would you like a quote?

The right approach depends on where you are now and where you want to go. It is best to leave your details here. We will then schedule a telephone consultation so that we can better estimate what you should consider.

Read further

You can read more about accessibility on the Hike One site:

Please let us know if you would like further explanation.

From absent to incidental
From incidental to structural
From structural to integral
User research is incidental and ad hoc.
Fragmented and outdated user journey maps.

Insights are not findable or accessible for every team.

No set of fixed methods.
Initiating fixed working methods.


The user journey becomes the starting point for the workflow.

Central storage of insights. Rights and access are managed.

Continuous user research, testing and implementation of improvements.
The same, interchangeable methods for collecting user data throughout the organization.

It is clear who can (and must) make the decisions.

Every product team - in all relevant chapters and departments - has the same way of working.
Hike One helpt
We start with a short audit.

We help you realize your first successes.

We give you the tools to work based on user data. We collect input from your target group.

Depending on where you are, Hike One can take responsibility while we take care of the implementation together.
We help with creating structure, defining roles and selecting the right tools.

We help to coach your (new) experts in-house.

We ensure that you can deliver consistently high quality with less effort.

Together we continuously map and manage the user journey, with responsibility increasingly shifting to your own team members.
We help you get the entire organization working based on user journeys.

We spread the gospel across all silos and we help coach the coaches.

If necessary, we help develop the business case and present it at C-level.

About Hike One

Hike One supports organizations in designing and improving their digital products. We mainly work for corporates, SMEs, and government agencies. In 2023, Hike One was named the best UX design agency in the Netherlands by Emerce 100 based on customer feedback. Hike One's clients include ASML, Heineken, Liberty Global, Municipality of Amsterdam, Marktplaats, Ministry of Economic Affairs, Philips, Rabobank, Rituals, and Signify.

More services from Hike One

Hike One assists product teams and design departments in working according to the latest best practices. We provide coaching and support, as well as temporary hiring of design experts. Feel free to contact us if you don't immediately find what you're looking for.

Prefer to speak to someone?

Feel free to call to discuss the possibilities.
David van Duinen
06 46 24 31 49
Caya Kempe
06 42 88 78 36